Customer Service Officer – Council

Sydney, North Shore & Northern Beaches


Seeking applicants for an experienced customer service operator to work within the council in the Waste Services Division.

This role will see you providing a high level of customer service to the community.  You will be receiving calls, logging accurate information and meeting the customers expectations.

As a customer service operator you will be the first line of contact for our customer and providing a positive public image on behalf of the council.

Essential Criteria

  • Experience working as a customer service operator within a busy call centre
  • Excellent alpha and numeric data entry
  • Positive relationship development
  • Local Government Experience
  • Ability to explain issues and policy to the public and reconciling different point of views
  • Rotating Shifts:  8am to 3.30pm or 10am to 5.30pm Monday to Friday
  • 3 month assignment


  • A broad knowledge of Council Operations would be advantageous

To apply please submit your CV and Cover Letter via seek or contact Vanessa Salvadori on 02 9734 7006 or via email on

Contact us to Apply

Vanessa Salvadori 02 9734 7006 Email us

Job Application

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