Allstaff Australia Privacy Principles

Australian Law Compliance

Contacting Us

  • Questions or urgent concerns about your information?
    Contact: IT Support
    Tel: 1300 657 632
    Office Hours: 8:30am–5:00pm, Mon–Fri
    Email: itsupport@allaus.com.au

1. Collection of Personal Information

  • We collect only what we need for recruitment, HR, compliance, or relevant business functions.

  • We don’t collect information just in case it might be useful later.

  • Criminal history checks are done only if required for specific job placements.

  • We never collect or use information for unlawful discrimination.

  • Unsolicited information may be refused and deleted.

2. Types of Information Held

  • Candidate applications, references, and related data.

  • Workplace performance and incident information.

  • Staff records and leave/absence data.

  • Details for client/business management and compliance.

3. How Information is Collected

  • Directly from you (e.g., applications, forms).

  • From references, previous employers, medical or competency test results, complaints, workplace incidents, or other parties.

  • Via our technology systems (online forms, emails).

  • See more: Australian Privacy and Technology Info

4. Why We Hold Your Information

  • To provide recruitment and employment services.

  • For training, risk management, and business operations.

  • For compliance and marketing (with consent, or while registered).

  • For statistical reporting.

5. Disclosure of Your Information

  • Only for primary, permitted, or legally required purposes.

  • Disclosure can occur if:

    • You consent

    • The law requires it

    • It prevents a serious threat

    • It’s needed to comply with legal duties (e.g., criminal law, penalties, public revenue)

  • We don’t share data with third parties unless above conditions are met.

6. Outsourcing

  • Some IT, legal, insurance, superannuation, and screening services are outsourced (sometimes offshore).

  • We ensure service providers protect your privacy.

7. Data Quality

  • Please notify us if your personal information changes (e.g., address, status).

8. Children, Minors, Legal Disability

  • We assess case-by-case if a person can give consent or needs a parent/guardian.

9. Security

  • Personal data is destroyed or anonymised when no longer required (where practicable, especially for electronic files).

  • We take steps to prevent unauthorised access to digital data.

10. Images and Photographs

  • We won’t request images unless visually checking is required or legally necessary.

  • Video surveillance may operate on our premises.

  • Don’t upload photos of others without their consent.

11. How to Make Inquiries or Complaints

  • Contact our Privacy Co-ordinator (details above).

  • You can also contact State or Federal Privacy Authorities.

12. Third Parties

  • We can’t guarantee privacy standards of recipients outside Australia.

  • We may seek your consent for some international disclosures.

13. Access to Your Personal Information

  • You can request access (some legal exceptions apply, especially for confidential reference materials).

  • Access may require ID verification and a handling fee.

  • We aim to reply within 20 working days.

Electronic Transactions & the Website

  • Risks exist when using the internet; protect your info.

  • For best practices, see: OAIC: Privacy and Technology

  • Use privacy controls on our site and keep your software up to date.

  • Contact us by phone or mail if you have concerns making contact by internet.

  • We don’t use cookies on our site.

  • Our ISP logs visits for statistics (address, domain, pages accessed, referring site, browser).

  • Users aren’t identified unless required by law enforcement.

  • We aren’t responsible for the privacy practices of other sites linked from ours.

Social Media and Internet Searches

  • We only check social media profiles with your explicit permission.

  • General internet searches on your name may be conducted for recruitment.

Email and Phone

  • Emails and calls to/from us are logged for operational and legal purposes.

  • Your email address or phone number is used only for your original purpose or as legally allowed.

Teleconferences and Video

  • Calls or video meetings may be recorded only with your consent and for disclosed purposes.

Recruitment Databases

  • Our recruitment processes use secure software and databases.

Going Paperless

  • Our office is largely digital, so keep copies of documents for your own records.

Policy Changes

  • This policy may be updated due to law, technology, or business practice changes.

  • Please check it regularly if you use our website or services.

Need more information or to access/update your data?
Contact: IT Support, 1300 657 632, itsupport@allaus.com.au